Terms of Use

Effective date: 1 September 2026  ·  Last updated: 1 September 2026

1. Acceptance of Terms

These Terms of Use ("Terms") form a binding legal agreement between you ("User") and the developer of Mail Merge for Outlook ("we", "us"). By downloading, installing, or using the add-in you accept these Terms in full.

If you are accepting these Terms on behalf of your organisation, you represent that you have authority to bind that organisation to these Terms.

2. Description of Service

Mail Merge for Outlook is a Microsoft Outlook add-in that allows you to send personalised bulk emails to a list of recipients using data from a CSV file. The add-in integrates with Microsoft's Graph API to send email on your behalf.

3. Licence to Use

Subject to these Terms and payment of applicable subscription fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to install and use the add-in for your internal business or personal purposes.

You may not:

• Copy, modify, adapt, translate, reverse-engineer, decompile, or disassemble the add-in;
• Sub-license, resell, rent, or otherwise transfer the add-in or any rights in it to a third party;
• Use the add-in to send spam, unsolicited commercial email, or any communications that violate applicable laws or regulations (including CAN-SPAM, GDPR, CASL, or equivalent legislation in your jurisdiction);
• Use the add-in to send communications containing illegal, defamatory, harassing, or harmful content;
• Attempt to circumvent the subscription or licence verification mechanisms.

4. Subscription Plans and Payment

The add-in is offered on a freemium basis. The Free plan provides limited functionality (up to 50 emails per day; no attachments, scheduling, or broadcast). Pro and Enterprise plans unlock additional features and higher send limits.

Subscription fees are billed in advance through our payment processor (Whop). All fees are non-refundable except as required by applicable law or as expressly stated at the time of purchase. We reserve the right to change subscription pricing with 30 days' notice.

Your subscription renews automatically at the end of each billing period unless you cancel before the renewal date.

5. Acceptable Use — Anti-Spam

You are solely responsible for the content and recipients of emails sent through the add-in. You must:

• Only send emails to recipients who have opted in to receive communications from you, or where you have a lawful basis under applicable law;
• Include a valid physical postal address and a clear unsubscribe mechanism in all commercial emails;
• Honour unsubscribe requests promptly;
• Comply with all applicable anti-spam, data protection, and privacy laws in your jurisdiction and the jurisdictions of your recipients.

We reserve the right to suspend or terminate accounts that abuse the add-in for spam or in violation of these Terms, without notice or refund.

6. Microsoft Services

Use of the add-in is subject to Microsoft's terms and policies governing Microsoft 365 and the Graph API. We are not affiliated with or endorsed by Microsoft Corporation. Microsoft is solely responsible for the Microsoft platform and services.

7. Intellectual Property

All intellectual property rights in the add-in (including source code, design, trademarks, and documentation) are owned by or licensed to us. Nothing in these Terms transfers any intellectual property rights to you other than the limited licence in Section 3.

8. Privacy

Our collection and use of information is described in our Privacy Policy, which is incorporated into these Terms by reference.

9. Disclaimer of Warranties

THE ADD-IN IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE ADD-IN WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE ADD-IN, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising from (a) your use of the add-in, (b) your violation of these Terms, (c) the content or recipients of emails you send, or (d) your violation of any applicable law or the rights of a third party.

12. Termination

We may suspend or terminate your access to the add-in at any time for breach of these Terms. You may discontinue use at any time. Upon termination, the licence granted in Section 3 ends immediately. Sections 7, 9, 10, 11, and 13 survive termination.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which the developer is based, without regard to its conflict-of-laws provisions. Disputes shall be submitted to the exclusive jurisdiction of the courts of that jurisdiction.

14. Changes to These Terms

We may revise these Terms at any time by updating this page. Continued use of the add-in after the revised Terms take effect constitutes acceptance. We will make reasonable efforts to provide advance notice of material changes.

15. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.